Last updated · September 2026
01
Data controller
Naturel Shop Maktaba
- mdf783@gmail.com
- Phone
- 0652657508
- Website
- naturelshopmaktaba.fr
02
Data collected
Identity
First and last name
Contact
Postal address
E-mail address
Phone number
Orders
Products purchased
Amounts
Order history
Payment
Handled by Stripe and PayPal
No card data is stored by Naturel Shop Maktaba
Browsing
IP address
Pages viewed
Visit duration
Cookies
03
Purposes of processing
Your data is used for:
- Processing orders
- Delivery via Mondial Relay and Colissimo
- Invoicing
- Customer service
- Handling returns
- Meeting accounting obligations
- Sending the newsletter, if you subscribed
- Statistics and site improvement
04
Legal basis
- Performance of the contract for orders.
- Legal obligation for keeping invoices.
- Consent for the newsletter (signup confirmed by e-mail, unsubscribe at any time), non-essential cookies and audience measurement.
05
Recipients
Your data may be shared with:
- Stripe — card payments
- PayPal — PayPal payments
- Boxtal — shipping labels and pickup-point search
- Mondial Relay and Colissimo — delivery
- Netlify — site hosting
- Supabase — database
- Brevo — e-mails
- Technical providers working on the site
Your data is never sold.
06
Retention periods
- Order data
- 3 years after last activity
- Invoices
- 10 years
- Cookies
- 13 months maximum
- Customer account
- Until the account is deleted
07
Cookies
The site uses cookies needed for it to work and, where enabled, audience-measurement cookies.
A consent banner lets you accept or refuse non-essential cookies. You can change your choice at any time via the “Manage cookies” link at the bottom of the page.
08
Data security
- Secure HTTPS connection
- Active SSL certificate
- Restricted access to data
- Providers meeting applicable security standards
09
Your rights
Under the GDPR, you have:
- A right of access
- A right to rectification
- A right to erasure
- A right to object
- A right to restriction
- A right to portability
To exercise your rights, write to us at mdf783@gmail.com.
You may also lodge a complaint with the CNIL.
10
Transfers outside the European Union
Some providers, such as Stripe, PayPal or Netlify, may process data outside the European Union.
These transfers are covered by GDPR-compliant safeguards.
11
No profiling
No automated decision producing significant legal effects is made.